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EU Commission and gematik Adopt Matrix – What This Means for German SMEs
More and more European institutions are migrating to Matrix/Element for secure communication. A trend that should also guide German SMEs.
EU Commission and gematik Adopt Matrix – What This Means for German SMEs
The EU Commission's decision to use Matrix/Element for internal communication sends a clear signal: open source is ready for mission-critical business communication.
What is Matrix?
Matrix is an open, decentralised communication protocol. Element is its most popular client. Together they form an alternative to Microsoft Teams, Slack, and WhatsApp Business.
Key Features:
- End-to-end encryption for all messages and calls
- Decentralised: No single provider controls the network
- Federated: Communication across server boundaries (like email)
- Open source: Fully auditable and customisable
- Bridges: Integration with Teams, Slack, Signal, and WhatsApp
Who Is Already Using Matrix?
| Organisation | Use |
|---|---|
| EU Commission | Internal communication for all staff |
| Bundeswehr | Secure communication (BwMessenger) |
| gematik | TI-Messenger for the German healthcare system |
| Universities | Over 40 German universities via DFN |
| DINUM (France) | Government communication (Tchap) |
Why This Matters for SMEs
When government agencies adopt Matrix, SMEs will increasingly communicate with Matrix users too. Switching early creates:
- Compatibility with authorities and large clients
- GDPR compliance without compromise
- Cost savings compared to Teams licences
- Future-proofing through open standards
How to Get Started
europioneer sets up your own Matrix homeserver — hosted at Hetzner, fully under your control. Includes Element clients for all devices, training, and an optional bridge to Microsoft Teams for the transition period.